- Te Tiriti o Waitangi, The Treaty of Waitangi - Constitutional Agreement for Aotearoa New Zealand
- Te Reo Māori. The Language of Māori - Importance of Māori language
- Tikanga Māori, Correct procedure - Correct Māori procedures, behaviours and customs
What is Te Tiriti o Waitangi?
Te Tiriti o Waitangi (the Treaty of Waitangi) was signed on 6 February (1840) binding the majority the indigenous people of Aotearoa known as Māori with the British Crown.
The four articles are as follows:
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Ko te Tuatahi Article 1 – Kawanatanga

Article 1 – Kawanatanga supports meaningful Māori representation, kaitiakitanga and participation at all health system levels, including within governance structures and mechanisms, decision-making, prioritisation, purchasing, planning, policy development, implementation and evaluation.
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Ko te Tuarua Article 2 – Tino Rangatiratanga

Article 2 – Tino Rangatiratanga is about self-determination and addressing institutional racism within the Aotearoa New Zealand health system; actively supporting Māori providers and organisations; applying Māori-centred models of health; using strength-based approaches that engage and involve Māori communities; and recognising that Māori control and authority are critical to successful interventions.
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Ko te Tuatoru Article 3 – Ōritetanga

Article 3 – Ōritetanga addresses equality and guarantees equity between Māori and other Aotearoa, New Zealand citizens. It requires action to improve Māori health intentionally and systematically. This involves considering the broader determinants of health, access to health care, and the quality and appropriateness of services.
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The Oral Article (sometimes called Article 4)

This oral article affirms the protection of Māori custom and the position of wairuatanga, te reo and tikanga Māori. These are central to understanding and connecting with Māori culture and worldviews.
The intent within the ACEM Health Equity Statement supports the commitment of te Tiriti with the alignment of those of Manatū Hauora Ministry of Health, Aotearoa, New Zealand, which are:
- Tino rangatiratanga – guarantee Māori self-determination in emergency care
- En oho taurite – commit to achieving equity of health outcomes for Māori who use ED services
- Te kaitiakitanga – active protection and to act ensuring equitable health outcomes
- Ngā kōwhiringa whaihua ensures emergency departments are culturally safe
- Te pātuitanga – partnership, working together with Māori
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Relevant Resources

Te Tiriti and Health Context
The New Zealand Health Strategy vision, as outlined in the Pae Ora (Healthy Futures) Act 2022, directly informs how healthcare should be structured to improve outcomes for Māori and other underserved communities in Aotearoa. This vision sets out the values and principles that guide the health sector and ensures that we uphold Te Tiriti o Waitangi obligations in all aspects of health service delivery.
In this context, the four articles of Te Tiriti—partnership, participation, protection, and equity—serve as foundational principles in guiding health policy and service delivery. These principles ensure that the health sector takes a holistic, inclusive approach that is responsive to the needs of Māori and all populations, emphasising cultural safety, equity in health outcomes, and the promotion of well-being.
The New Zealand Health Charter provides a clear statement of values, principles, and behaviours that health entities must demonstrate in Aotearoa. This Charter is required by the Pae Ora (Healthy Futures) Act 2022 and applies to all health service providers, including those in the funded sector. Health workers are expected to collectively embody and demonstrate these values at both the organisational and individual levels. They must be accountable for their actions, ensuring a healthcare system that fosters collaboration, long-term planning, and continuous improvement.
Quick Fact
- The NZ Health Charter outlines the behaviours and values expected of healthcare providers and workers. It supports the overarching goal of Pae Ora for all and serves as a guide to ensuring health workers are valued, supported, and well-trained. This approach aims to improve health outcomes for whānau and communities, and encourages a collaborative, culturally safe environment for both service providers and recipients.
- The primary purpose of the NZ Health Charter is to ensure that health and care workers, across all levels, contribute positively to the achievement of Pae Ora by demonstrating the values, principles, and behaviours that will drive better health outcomes for Māori and all communities in Aotearoa.
As illustrated in the image below, these values and principles play a key role in how we can best serve our communities.
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Relevant Resources 

Applied in Practice
He Ara Tiatia kii te Taumata o Pae Ora provides explicit action to consider in your practice and workplace. We have provided some simple ways to incorporate these into your practice.
The "Manaaki Mana uara" values form the foundation of Tikanga, the expected practice and behaviour within emergency departments. The examples provided are merely a sample, and we recommend that you collaborate with your colleagues and emergency department leaders to establish the expectations within your department by utilising the Manaaki Mana Pae Ora standards as your framework.
Clinical Practice
Timatanga – Beginning
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Emergency Departments
Timatanga – Beginning
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- Strengthen your ongoing knowledge and expertise in te reo me ōna tikanga Māori.
- Strengthen pronunciation; ask your patient or colleague how to pronounce their name.
- Learn a waiata (song).
- Learn and understand common Māori kupu / words – see resources.
- Enrol in a local Te Reo class to support your journey.
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- Scheduled regular meetings with Māori Health Management to discuss continuous quality improvement directly impacting equitable access.
- Records held of ED leadership having completed the organisation's cultural competency training.
- Encourage staff to complete organisational cultural training.
- Display the ACEM Pae Ora Standards poster in your ED.
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Painga – Good Practice
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Painga – Good Practice
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- Initial connection and triage – offer and allow the choice of a Karakia – blessings, prayers, and chants.
- Māori patients and their whānau should be actively encouraged, supported and included in all aspects of care and decision-making.
- Understand and apply the uara - values every day – tell someone how you applied them.
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- An annual Manaaki Mana implementation plan is in place with the quality and safety teams.
- Established and support a Kiakoriri group in your ED.
- There is bi-lingual signage and written material in Te Reo Māori available or underway.
- Have a locality plan to address inequalities based on the national KIPs for EDs.
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Hiranga – Excellence
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Hiranga – Excellence
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- Aware of how to access cultural support for the patient and yourself.
- Understand the articles of Te Tiriti of Waitangi and how the partnership is applied in your practice.
- Learn and apply the concepts of Mahi Tahi / collaborative partnering.
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- Records show a completed audit of policy and procedures, ensuring Pae Ora is adhered to and integrated.
- Staff receive an orientation on the principles of Manaaki Mana and how this is applied to their role.
- Material and discussion available for staff on addressing racism in the workplace.
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Relevant Resources

Te Ara has excellent summaries and in-depth content on Te Tiriti o Waitangi. Te Ara is the complete guide to the peoples, environment, history, culture and society of Aotearoa, New Zealand.
(Te Aha)
ACEM's strategy for emergency departments is to provide excellent, culturally safe care to Māori in an environment where Māori patients, whānau and staff feel valued and where leaders actively seek to eliminate inequities.
Te Reo words on this list are in everyday use in Aotearoa. Check your understanding, practice your pronunciation and improve your vocabulary.
(NZ History)
Understanding Tikanga Māori (customary values and practices) is critical to providing culturally safe care. MHAKPI has developed an excellent cultural tool kit, which is freely available on this website or via an app.
(Aotearoa New Zealand Trade and Enterprise)
Mauriora Associates is committed to reducing disparities in Māori health through training the health workforce. They also deliver online foundation courses in Tikanga Māori, Māori Healthcare and the Te Tiriti o Waitangi, and Health Literacy for a small fee.
This is an online course in cultural competency with a focus on Māori health