ACEM is committed to providing a clear process for feedback and complaints to contribute to improving the quality of its Global Emergency Care projects and activities.
You can provide feedback regarding an ACEM GEC project or activity by contacting the GEC Desk via email, phone, mail or alternatively a time can be made to discuss this in person.
To complain about an ACEM GEC project or activity by contacting us via email, please refer to our procedures for submission and resolution of complaints and our complaints policy to understand ACEM’s approach to acknowledging and resolving a complaint.
If you suspect serious misconduct related to corrupt, illegal or otherwise undesirable conduct by ACEM, or an ACEM Fellow or trainee, or if you feel unable to raise an issue through the regular reporting standards because of fear of identification or reprisal, you may use the process outlined in our Whistleblower Policy.
Assistance in providing feedback
If you require accessibility or language assistance in making a complaint or providing feedback, please advise us by using the contacting the College Complaints Manager details below.
Email: [email protected]
Phone: +61 3 8679 8861 or +61 3 9320 0444
Address: 34 Jeffcott Street, West Melbourne, 3003, Australia