Resources

Australasian College for Emergency Medicine (ACEM). G29 - Guidelines for Ensuring Correct Patient, Correct Side and Correct Site Procedures in EDs. Melbourne: ACEM, 2014 Jul.

Australasian College for Emergency Medicine (ACEM). P28 - Policy on a quality framework in emergency departments. Melbourne: ACEM, 2016 Jul.

Australasian College for Emergency Medicine (ACEM) and College of Emergency Nurses Australasia (CENA) Quality Standards for Emergency Departments and other hospital based emergency care services, 1^st Edition 2015

Australian Commission for Safety and Quality in Health Care (ACSQHC). Australian Safety and Quality Framework for Health Care. Sydney: ACSQHC, 2010 Dec. Available from: https://www.safetyandquality.gov.au/wp-content/uploads/2012/01/32296-Australian-SandQ-Framework1.pdf

Crock C. Am I being heard? The patient voice in diagnosis [Internet]. Insight Plus. Sydney: Medical Journal of Australia, 2019 Feb 19.  Available from: https://insightplus.mja.com.au/2019/6/am-i-being-heard-the-patient-voice-in-diagnosis/

Croskerry P, Cosby KS, Schenkel SM and Wear RL. Patient safety in emergency medicine. Philadelphia: Wolters Kluwer Health/Lippincott Williams & Wilkins, 2008.

Epstein R. Attending: Medicine, Mindfulness, and Humanity. New York: Scribner, 2018. See also: http://www.ronaldepstein.com/attending/

Hansen K, Schultz T, Crock C, Deakin A, Runciman W and Gosbell A. The Emergency Medicine Events Register: An analysis of the first 150 incidents entered into a novel, online incident reporting registry. Emergency Medicine Australasia [Internet]. 2016 Jul 31; 28: 544–550. Available from: https://doi.org/10.1111/1742-6723.12620

Mannion R, Braithwaite J. False Dawns and New Horizons in Patient Safety Research and Practice [Internet]. International Journal of Health Policy and Management. 2017; 6(12):685–689. Available from: http://dx.doi.org/10.15171/ijhpm.2017.115

P.5 of Vincent C and Taylor-Adams S. Systems Analysis of Clinical Incidents: The London Protocol [Internet]. London: Imperial College London, cited 2019 Feb 22. Available from: https://www.imperial.ac.uk/patient-safety-translational-research-centre/education/training-materials-for-use-in-research-and-clinical-practice/the-london-protocol/

Vincent C. Essentials of Patient Safety – Online [Internet].  London: Wiley, 2011. Available from: https://www.wiley.com/legacy/wileychi/vincent/index.html

Safer Care Victoria events. https://bettersafercare.vic.gov.au/events.

Emergency Care institute, Agency for Clinical Innovation https://www.aci.health.nsw.gov.au/networks/eci

Australian Commission on Safety and Quality in Health Care. https://www.safetyandquality.gov.au/.

Safer Care Victoria. https://bettersafercare.vic.gov.au/about-us.

Wellness, Resilience and Performance in Emergency Medicine (WRaP EM). https://wrapem.org/