Professor Jill Klein received her PhD in social psychology from the University of Michigan in 1990. She then joined the faculty in the Marketing Department at Kellogg Graduate School of Management, Northwestern University. From 1997 through 2008 she was on the faculty at INSEAD. She joined Melbourne Business School in 2009, and Melbourne Medical School in 2015.
Jill teaches clinical decision-making, leadership and resilience. Her research interests are medical decision-making, cognitive bias, diagnostic error, junior doctor resilience, and medical student well being. She has published widely, including in the British Medical Journal, Medical Education, Management Science and Harvard Business Review. She authored the book, We Got the Water: Tracing My Family’s Path Through Auschwitz.